Payment Options
Self Serve Virtual Agent - Pay with Credit or Visa Debit Card Online
Visit our advanced virtual agent online, to make payment with credit or Visa debit cards, to discuss your account, explore payment options and schedules, and to get further details of the amount owing.
Click here to start!
Online and Phone Payments
Interac® eTransfer
Recipient: COLLECTCENTS INC.
Recipient Email: etransfer@singlepointgi.com
AUTO DEPOSIT (Password not required)
Pay Recipient Message: Account# + Consumer’s name. Example: “12345678 & William Gather”
Online Banking Bill Payment
Log into your PC Banking.
Go to Bill Payment Section.
Add us as a payee (see list of payee names below)
Insert CBCC account reference number
Credit/Visa Debit Card Payment by Phone
To make a payment with a credit card via our secure automated phone attendant:
Please call our toll-free number 800.256.8964 and press 7
Enter your CBCC Account # or Instance # – Must be 8 or 9 numeric characters – enter leading zeros if less than 8 characters
Online Banking Bill Payee Names
- BMO – Bank of Montreal
- Payee: Credit Bureau of Canada Collections/Collectcents Inc (in Quebec)
- Account #: 8 digits – alpha or numeric (must be 8 – enter leading zeros if needed)
- CIBC/Simplii Financial
- Payee: C.B. OF CANADA COLLECTIONS
- Account #: 8 digits – alpha or numeric (must be 8 – enter leading zeros if needed)
- Alias: Collectcents – if you type in “Collectcents”, C.B. OF CANADA COLLECTIONS appears
- Credit Unions
- Credit Union Central Members (Vendor # 2967) – Vancity/Coast Capital Saving/Canadian Western Bank/Alberta Treasury Branch/Any Member Of Credit Union Central Across Canada
- Payee: Credit Bureau of CAN COLL/Credit Bureau of Canada Collections
- Account #: 10 digits – alpha or numeric (must be 8 – enter leading zeros if needed)
- RBC/Royal Bank
- Payee: Credit Bureau of Canada Coll-Nat’l
- Account #: 8 digits – alpha or numeric (must be 8 – enter leading zeros if needed)
- Scotiabank
- Payee: Credit Bureau of Canada Collections/Credit Bureau of Canada Coll
- Account #: 8 digits – alpha or numeric (must be 8 – enter leading zeros if needed)
- Tangerine
- Payee: Credit Bureau of Canada Collections/Collectcents Inc (in Quebec)
- Account #: 8 digits – alpha or numeric (must be 8 – enter leading zeros if needed)
- TD – Canada Trust/National Bank Of Canada/Laurentian Bank/Desjardins
- Payee: COLLECTCENTS INC/COLLECTCENTS
- Account #: 8 digits – alpha or numeric (must be 8 – enter leading zeros if needed)
Other Payment Options
BMO Bank of Montreal – First Bill Payment Service (also available for non-members)
Bring in Cash or Certified Funds Payable to any Bank of Montreal locations
Advise them that you would like to make a FBPS Deposit
Provide the BMO teller with the following:
Concentrator/Customer # 32318
First Name and Last Name on the Deposit
Reference Number provided by the CBCC agent or on the letter received
Contact your CBCC representative with the Branch Transit # and Operator # after payment for ease of verification.
Domestic Wire
Beneficiary Bank:
Bank of Montreal
40 Bristol Road East
Mississauga, Ontario L4Z 3K8
SWIFT/BIC:
BOFMCAM2 (if requested)
Beneficiary account# :
39801019631 (For non-US funds, including CAD)
39804700325 (For US funds)
Beneficiary:
Collectcents Inc
O/A Credit Bureau of Canada Collections
255 Consumers Road, Suite 400
Toronto, Ontario M2J 1R4
International Wire
Incoming Wire Payments in US funds from ANY country, including USA:
Beneficiary Bank: Bank of Montreal (no address required)
Swift Code: BOFMCAM2
Beneficiary Account#: 39804700325
Beneficiary: Collectcents Inc.
Intermediary Bank: Wells Fargo Bank (no address required)
ABA #: 026005092 Swift Code: PNBPUS3NNYC
Incoming Wire Payments in all other currencies (including CAD) coming from ANY country, including USA:
Beneficiary Bank: Bank of Montreal (no address required)
Swift Code: BOFMCAM2
Beneficiary Account#: 39801019631
Beneficiary: Collectcents Inc.
Note: For funds coming from Europe, IBAN code is the same as the 11 digits Beneficiary a/c#. However, if the bank asks for a 12 digits IBAN code, use “398021019631”.
Walk In or Mail In
You may be able to walk in or mail your payment to the following locations:
Head Office:
255 Consumers Road, Suite 400
Toronto, Ontario M2J 1R4
Toll Free: 1.800.256.8964 – Local: 905.670.7575
Montreal Branch:
4150 rue Ste. Catherine Ouest, Bureau 240
Montréal, Québec H3Z 2Y5
Toll Free: 1.877.688.3681 – Local: 514.313.2026
We are able to accept cheques and/or cash (some clients exempt). Please note that due to money laundering regulations, no dollar amount larger than $8,000 will be accepted in office, and dollar amounts greater than $500 walk-in cash payment requires your personal ID for verification.